My goal is to determine how information and communication technologies (ICTs) contribute toward making a difference in the world. As a Master's student in the School of Information at the University of Michigan, I was involved with the Community Information Corps (CIC). CIC was a group of like-minded faculty and students that were eager to see how ICTs contribute to social change. At the time, we were in the early part of the Internet age (before social media) but were deeply committed to addressing the digital divide. Those early experiences of my graduate education influence my teaching goals for understanding how ICTs, especially social media, make a difference in our world.
- PhD, Information Science, Indiana University, 2011
- MS, Information, University of Michigan, 2003
- BS, Economics with honors, Purdue University, 1993
My research interests include digital inequality, digital citizenship, social media, and social and community informatics. Using a sociotechnical perspective, my work investigates how information and communication technologies (ICTs) help to address issues of social and political inequality. More specifically, my research interests encompass a range of issues surrounding ICTs including the digital divide, broadband policy, and social media use. I am particularly interested in how those on the margins of society access and use ICTs in their everyday lives. Collaborative research opportunities are in the areas of the digital divide, social and political inequality, and social media.